FAQ
Have questions? Read below for the answers
About Boat Books Australia
All your queries answered regarding Boat Books Australia.
Who is Boat Books Australia?
Boat Books Australia is the country’s leading specialist supplier of nautical books, charts, instruments, and publications for both recreational and commercial mariners. Established in 1970, we’re proud to serve boaters, ship operators, training organisations, and maritime professionals worldwide.
Can I add or remove items from my cart?
Yes, you can modify your cart until you confirm your order
Do I need an account to place an order?
While not mandatory, creating an account allows you to track your order history, manage saved parts lists, and enjoy faster checkout in the future.
Ordering & Payment
All your queries answered regarding payments.
How can I place an order?
Orders can be placed online through our website, by email, or by phone. You can also visit our Sydney store to browse in person.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and direct bank transfers. Approved trade accounts may also pay by invoice.
Can I order from outside Australia?
Yes, we ship internationally and regularly service customers throughout the Pacific, Asia, and beyond.
Print-on-Demand (POD) Charts
All your queries answered regarding charts.
What are Print-on-Demand charts?
Print-on-Demand charts are official nautical charts printed at the time of your order, ensuring you receive the most up-to-date version approved by hydrographic offices.
Which charts do you print on demand?
We currently offer Admiralty (UKHO) and are looking in the near future to POD Australian Hydrographic Office (AHO) charts our certified POD system.
Are POD charts official and up to date?
Yes. Each chart is printed with the latest Notice to Mariners corrections and meets official carriage requirements where applicable.
How quickly can I get a POD chart?
Most charts are printed and dispatched the same day or within 24 hours of order confirmation.
Books & Publications
All your queries answered regarding books and publications.
Do you stock IMO, Witherby, ITU publications?
Yes, we are an authorised distributor for IMO, Witherby, ITU and other international maritime authorities.
Can I subscribe to digital editions?
Yes, we offer a range of digital e-books and subscriptions, including IMO e-Publications and Witherby Connect.
What if a book or chart I need isn’t listed?
Contact us directly — we can usually source or order any maritime publication worldwide.
Trade & Institutional Customers
All your queries answered regarding customers.
Do you offer discounts for trade or bulk orders?
Yes. We provide trade pricing for resellers, chandlers, and training institutions. Please contact us to discuss account terms and pricing alignment.
Can we set up a regular supply arrangement?
Absolutely. Many of our customers maintain standing orders or scheduled updates for charts and publications.
Returns & Exchanges
All your queries answered regarding return.
What is your returns policy?
Items may be returned within 14 days if unused and in original condition. Print-on-Demand charts and digital products are non-returnable unless defective or supplied in error.
Can we set up a regular supply arrangement?
Absolutely. Many of our customers maintain standing orders or scheduled updates for charts and publications.